Used by cell and gene therapy providers, TrakCel’s platform integrates and orchestrates every aspect of their therapy, with comprehensive chain of custody, chain of identity, traceability throughout sample collection, logistics, manufacturing and final treatment.
UX testing proved more challenging on this project than for previous work. Many obstacles existed due to the heavily regulated and privacy-oriented nature of the industry. That being said, some of these were overcome through:
» Attending customer advisory boards.
» Conducting UX tests on potential and internal users.